Shipping, Returns & Refunds

All orders placed before 2pm are dispatched same day. (Monday - Friday) Most of our items are in-stock in high quantities. Personalised products are usually dispatched after 1-3 working days

Pricing is based upon total order and not per item


Free Collection - From our Durham warehouse DH9 8UJ


Royal Mail 2nd Class (2-3 days) - £3.99

Royal Mail 1st Class / Parcelforce Courier (1-2 days) - £4.99

Highlands & Islands £9.99

prices are ex vat



Highlands & Islands

Please note there is a £9.99 shipping cost to the Scottish Highlands and Islands, please choose this option during checkout. Failure to select this option may result in order cancellation


Our return process is very simple, please contact us if you require a return, you have the right to return an order within 14 days of delivery. Refunds are processed immediately upon receipt of goods.

Furniture/Equipment returns - some of our larger equipment/furniture items have a 5%-15% restocking fee due to being stored in an off-site location. Please contact us to discuss.

Products must be sealed, unbranded, unused and in a resalable condition in original packaging

All goods must be inspected on arrival and any damages or discrepancies reported within 7 days.


first aid supplies
first aid supplies
first aid supplies
first aid supplies
first aid supplies