Shipping, Returns & Refunds
99% of our products are in stock and in high volumes, if for whatever reason we don't have stock you will be contacted instantly regarding any delays.
Shipping
All orders placed before 2pm are dispatched on the same day, orders after 2pm will be dispatched the next working day.
Free shipping over £100 (2-4 days) (next day service available)
Royal Mail 2nd Class (2-3 days) - £2.99
Royal Mail 1st Class (1-2 days) - £3.99
DHL Next Working Day (cut off 2pm) - £6.99
Highlands & Islands
Please note there is a £15 shipping cost regardless of order value (no free shipping) to the Scottish Highlands and Islands, please choose this option during checkout. Failure to select it may result in order cancellation.
Returns
Our return process is very simple and doesn't cost a penny., please contact us if you require a return. Refunds are processed immediately upon receipt of goods.
Furniture/Equipment returns - some equipment/furniture items have a 5%-15% restocking fee due to being stored in an off-site location. Please contact us to discuss.
All goods must be inspected on arrival and any damages or discrepancies reported within 7 days.
